We offer next day delivery which is available in the Continental U.S. The cost of this service is substantially greater than normal ground shipping charges. We will ship all next day orders received before 12:00 p.m. CST, Monday thru Friday the same day. Next day fee of $5.00 will be added to each order shipped by UPS. Boxes which require oversize on air shipments are billed out based on shipping standards. This is called dimensional weight. We also offer 2nd day and 3rd day select delivery. Please call an Old Dog Street Rods Customer Representative for more information at 1-866-291-1940 or Toll Free from Austrailia:1-800-ROD-902.
UPS package travel times are based on business days excluding Federal Holidays. This means that packages travel on Monday through Friday only, not on Saturday or Sunday. If you place your order before 12:00 p.m. CST on Friday the package will not be picked up until the following business day (Monday).
All items which are considered oversize can be shipped ground, but require a “ground oversize” shipment charge. There may be items on this site which are oversized but may not be indicated as such. We reserve the right to charge an oversize fee on any order which contains a product that is oversized, even though it may not be indicated on the site.
Dimensional weight is used to figure the cost of shipping many ground packages. We use UPS for the majority of our shipments. Example: A package weighing 5 lbs could cost you additional fees because of the dimensions of the box. This is all based on the size of the box that we have to pack your order in. Your shipping amount will be calculated using this method.
We will ship your package U.S. Postal if you request. If the item is small enough, we can send it through the Postal Service. All International orders are shipped by this way, since this is the least expense way of shipment.
Some products are too large and must be shipped by motor freight. All truck orders must be pre-paid with a credit card. Please include, whenever possible, a business or commercial address for delivery. A $60.00 charge will be added to truck shipments delivered to a residential (non-business/non-commercial) address. Orders are shipped “Pre-Paid”. We will contact you with the amount for shipping via e-mail or phone by our Customer Representative.
Old Dog Street Rods will not ship any items to a PO Box address. Please call an Old Dog Street Rods Customer Representative at 1-866-291-1940 or Toll Free from Austrailia:1-800-ROD-902 if you have any questions.
If necessary to return an item, you must first obtain a “Return Authorization Number”.
Call Old Dog Street Rods at 866-291-1940 for the RA#. This number must appear on the outside of the box to assure proper handling. All returns must be returned within 30 days of the original shipping date. All returns must be in new condition and in original packaging. You must include a copy of the original invoice and a reason for the return.
Parts that have been installed, scratched, marred or damaged in any way will NOT be accepted for credit. Any part returned to us in other then “New” condition will be returned to the customer. All returns are subject to a 15% restocking charges. There are No returns on “Special Order” items or electrical parts that have been installed.
It is the customer’s responsibility to make sure the part is not damaged in transit back to us. Make sure the part is placed in a sturdy box and secured with tape. The customer is responsible for return shipping charges and insurance. We will not accept COD returns. Shipping charges are not refundable, except when an error was made by Old Dog Street Rods at that time Old Dog Street Rods will send a call tag for the merchandise return.